Your data gateway (Power BI- personal) is offline

This short blog shows you one of the possible reasons to resolve the error Your data gateway (Power BI- personal) is offline.

You have configured the Power BI Data Gateway from the portal and saying Connection Successful.


Somehow when you Publish the report there is a warning below.

Publishing succeeded, but the published report cannot connect to the data source because we were unable to find a gateway.


When you view the report in the Portal then you get the error:

Your data gateway (Power BI- personal) is offline


In my case, there is nothing to do with Power BI- personal Gateway. It is the all because pointing to the wrong database.


So Microsoft should take care of the misleading message.


About chanmingman

Since March 2011 Microsoft Live Spaces migrated to Wordpress ( till now, I have is over 1 million viewers. This blog is about more than 50% telling you how to resolve error messages, especial for Microsoft products. The blog also has a lot of guidance teaching you how to get stated certain Microsoft technologies. The blog also uses as a help to keep my memory. The blog is never meant to give people consulting services or silver bullet solutions. It is a contribution to the community. Thanks for your support over the years. Ming Man is Microsoft MVP since year 2006. He is a software development manager for a multinational company. With 25 years of experience in the IT field, he has developed system using Clipper, COBOL, VB5, VB6, VB.NET, Java and C #. He has been using Visual Studio (.NET) since the Beta back in year 2000. He and the team have developed many projects using .NET platform such as SCM, and HR based applications. He is familiar with the N-Tier design of business application and is also an expert with database experience in MS SQL, Oracle and AS 400.
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