Digital Transformation in a nutshell

This article is about digital transformation. After researching on the Internet there is fewer solid articles on digital transformation.

What is not digital transformation

Buying a lot of IoT devices working on a silo way, putting up the servers to dump data in and call it big data, subscribing the cloud services with machine learning capabilities, and hire a team to create a mobile apps is not digital transformation.

The effect of digital transformation

In Europe, most of the businesses believe digital transformation, especially in the following areas.

1. Innovation ability

2. Superior Customer Experience

3. Respond to market

4. Internal and External Collaboration

5. Improved Brand

6. New business models

Digital Transformation pillars

Engage customers

  • Transform from Task based relationship transform to Ongoing relationships
  • Transform from One size fits all transform to Personalized engagement
  • Transform from Reactive transform Proactive service
  • Transform from Single channel transform Omni channel

Empower employees

  • Transform from Lack of qualified applicants to Landing quality hires
  • Transform from Opaque workforce to 360 view of talent
  • Transform from Underutilized training to Personalized learning and development
  • Transform from Disengaged workforce to Inclusive culture and teams

Optimize operations

  • Transform from Siloed processes to Connected operations
  • Transform from Manual processes to Purpose – built experiences
  • Transform from Wasted resources to Optimized production
  • Transform from Point in time planning to Continuous Intelligent planning

Transform products

  • Transform from Disconnected products to Continuous connections
  • Transform from Transactional data to Real-time intelligence
  • Transform from One size fits all to Personalized solutions
  • Transform from Legacy business models to Anything as a service

Impact of Digital Transformation

The Good

  • Collaboration
  • Communication
  • Platform/Mobility
  • Personalisation
  • Information (Digital rights management -> Information Rights Management (embedding into documents)).
  • Analytics
  • 3D Printing
  • Internet of Things – e.g. Machine to machine (M2M) – Big Data – volume, variety, and velocity (e.g. from sensors, devices, third parties, web applications, and social media and alerts/early warning/maintenance notification).
  • Ease of access to services;
  • Cloud, Big data (e.g. research, BI and marketing);
  • Video Collaboration/virtual rooms;
  • Flexibility: Just-in-Time learning and online courses;
  • Location identifiers – can provide just in time data or assistance;

The bad

  • Anti-social;
  • Information overload;
  • Loss of good analytical skills faster than providing alternatives;
  • Privacy and security implications (e.g. geo-location tracking, web page visits)

e-Waste (both devices and batteries – even wireless mouse, keyboards all have batteries). Global E-waste Monitor 2014 and compiled by the United Nations University, last year an estimated 41.8 million metric tons of e-waste was discarded throughout the world. (Source: Dr Sunil Herat, Academic Staff, Griffith School of Engineering, Griffith University)


Microsoft SQL Server, Azure SQL Database, Cortana Suite, SharePoint, Office 365, Visual Studio


About chanmingman

Since March 2011 Microsoft Live Spaces migrated to Wordpress ( till now, I have is over 1 million viewers. This blog is about more than 50% telling you how to resolve error messages, especial for Microsoft products. The blog also has a lot of guidance teaching you how to get stated certain Microsoft technologies. The blog also uses as a help to keep my memory. The blog is never meant to give people consulting services or silver bullet solutions. It is a contribution to the community. Thanks for your support over the years. Ming Man is Microsoft MVP since year 2006. He is a software development manager for a multinational company. With 25 years of experience in the IT field, he has developed system using Clipper, COBOL, VB5, VB6, VB.NET, Java and C #. He has been using Visual Studio (.NET) since the Beta back in year 2000. He and the team have developed many projects using .NET platform such as SCM, and HR based applications. He is familiar with the N-Tier design of business application and is also an expert with database experience in MS SQL, Oracle and AS 400.
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